77bg Privacy Policy — Your Information Is Completely Safe With Us

1 Introduction & Scope

Millions of people in Bangladesh share their personal information online every day. 77bg believes that every player's data belongs to them, and protecting it is our responsibility.

This Privacy Policy applies to the following:

• When you visit the 77bg website (77bg.pro).
• When you download and use the 77bg mobile app.
• When you register for an account or log in.
• When you play games, make a deposit, or request a withdrawal.
• When you contact our support team.

2 What Information We Collect

77bg only collects information that is strictly necessary — we do not store anything beyond what is needed. A detailed breakdown of the data we collect is provided below.

3 How Your Information Is Used

77bg uses collected data only for specific, legitimate purposes. The key reasons for our data use are listed below.

• Account Management: To create, verify, and keep your account secure.
• Financial Transactions: To process deposits and withdrawals quickly and securely.
• Customer Service: To resolve your issues promptly and send you relevant information.
• Security: To detect and prevent fraud, hacking, and irregular activity.
• Responsible Gaming: To detect patterns of excessive gaming and provide timely alerts.
• Legal Obligations: To meet requirements set by government or regulatory authorities.
• Service Improvement: To improve platform functionality, game selection, and the overall user experience.
• Promotional Communications: To inform you about bonuses and offers, with your consent.

4 Who Your Information Is Shared With

77bg never sells your personal information. However, data may be shared with third parties in the limited circumstances listed below.

• Payment Processor: For processing transactions via bKash, Nagad, Rocket, and bank transfers. They operate under strict confidentiality agreements with us.
• Game Provider: Minimum necessary data may be shared to facilitate third-party game operation.
• Law Enforcement: Information may be disclosed pursuant to a court order or government directive.
• Anti-Fraud System: Encrypted data may be shared with security providers for fraud prevention purposes.

5 Cookies & Tracking Policy

77bg uses cookies on its website. Cookies are small text files stored in your browser that help improve your experience.

• Essential Cookies: Essential for login sessions and security. These cannot be disabled.
• Functional Cookies: Used to remember your preferences and language settings.
• Analytics Cookies: Helps analyze site usage to improve our services.
• Security Cookies: Used to detect suspicious activity and bots.

You can manage cookies through your browser settings. Please note that disabling essential cookies may affect the functionality of certain site features.

6 Data Retention Period

77bg only retains your data for as long as necessary. The retention periods for different types of information are outlined below.

• Account Information: For the duration the account is active, and up to 5 years after closure.
• Financial Transaction Details: Up to 7 years, as required by legal obligations.
• Gaming History: Up to 3 years after account closure.
• Support Contact: Up to 2 years after the issue is resolved.
• Cookies & Session Data: Typically 30 days to 1 year.

7 Your Rights

Under 77bg's Privacy Policy, you have the following rights. Contact our support team to exercise any of them.

• Right to Access Your Information: You may request to know what information we hold about you.
• Right to Rectification: You can request corrections to any inaccurate or outdated information.
• Right to Erasure: Under certain circumstances, you can request that your information be deleted.
• Right to Restrict Processing: In certain cases, you can request that the use of your information be limited.
• Right to Opt Out: You can opt out of marketing communications at any time.
• Right to Data Portability: You may request a copy of your information in a standard, portable format.

77bg will respond to your request within 30 days. Complex cases may take longer, but you will always be informed.

8 Security Measures

77bg uses the latest technology to protect your data. Our security infrastructure is described below.

• SSL/TLS Encryption: All data transfers are protected with 256-bit SSL encryption.
• Firewall Protection: Advanced firewall and intrusion detection systems are active.
• Two-Step Verification: Two-factor authentication adds an extra layer of security to your account.
• Security Audit: Regular third-party security audits are conducted.
• Data Backup: All data is regularly backed up in a secure, encrypted environment.

9 Children's Privacy

77bg is an adults-only platform. We do not knowingly collect any information from individuals under the age of 18.

• Age verification is mandatory at the time of registration.
• If information belonging to a minor is identified, the account is immediately closed and the data deleted.
• Parents or guardians can notify the support team if they have any concerns.

10 Policy Changes & Contact

77bg may update this Privacy Policy at any time. For significant changes, registered members will be notified by email or in-app notification. The date of the latest update will always be shown at the top of the page.

For any privacy-related questions or requests, please reach out to our support team. We're available 24/7 to assist you.